Service Appointment Setter for Water Treatment Company - (Fresno, CA)

Position overview We are seeking a Service Route Appointment Setter to join our team! You will be responsible for helping customers by providing appointments for filter changes, product and service info and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide info about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Set Appointments for Service Techs to Change filters?Requirements: Previous background in customer service, sales, or other related fields Expertise to build rapport with clients Expertise to prioritize and multitask Positive and professional demeanor Superior written and oral communication skillsCompany DescriptionEco Water of Central California is rapidly growing from our Sacramento to Santa Maria & Bakersfield territories.