Quality Manager - (San Fernando, CA)

Job summary Summary Description This position will: provide support to customers concerns, as well as provide project management support for specific targeted initiatives; lead and assist in development of ISO 9001:2015 QMS while supporting the root cause corrective action system and assuring risk based thinking is being considered by all departments during all continuous improvement efforts; and manage/maintain process control plans. Essential Duties and Responsibilities :Manage Customer Concerns; Responsible for receiving, tracking, assessing, and responding to customer issues. Responding in 24 hours and closing on:time with a competent response Including working with suppliers to identify Root Cause and implement corrective actions :Manage Root Cause, Corrective, Preventive Action, Risk:Based thinking Implementation