Medical Secretary I - (Boston, MA)

SUMMARY Under direct supervision, provides support within a clinical department with most important responsibility for answering phones, scheduling and managing appointments including appropriate follow-up appointments, and conducting outreach calls on behalf of the clinician. Delivers excellent customer service and strengthens the patient/clinician relationship. Works to improve clinical operations through coordination of contact between team clinicians, patients and referrals outside the unit. EDUCATION/LICENSES/CERTIFICATIONS High-school certificate or equivalency certificate (e.g. GED, HiSET, TASC Test) from an licensed institution or governmental unit required. Associate's degree in medical assisting or graduate of certification in medical office administration program preferred.