Community Relations Coordinator / Casino Players Club - (Miami, FL)

TheCommunity Relations Coordinator serves as the primary point of contact between Casino Miami and its surrounding hotels and businessesThe Player's Club Representativeprovides support to the Player's Club Coordinator and assists with slot tournaments, player accounts, marketing, and promotions, greet tour buses and welcome all patrons to the casino. Assure that guests have a favorable gaming background. SPECIFIC DUTIES AND RESPONSIBILITIES Drops off collateral to hotels- Rack cards, welcome gifts, etc.Collaborates with area Hotels to make Casino Miami their recommend entertainment destination.Identifies growth potential within the communityCoordinates transportation to and from Casino MiamiFollows up with guests to ensure the quality of service standards were metUpsells promotions and amenitiesAssists in the Viva Club as directed by the Viva Club ManagerFollows procedures pertaining to coordination of all Hotel/Community-related activities.Tracking and issuing player cards for new and existing accountsRedeem