Technical Support Supervisor - (Hopkins, MN)

Title: Technical Support Supervisor Location: Minnetonka, MN Our Company PeopleNet, a Trimble Company, is in business for the trucking fleet of tomorrow, providing mobility and software solutions that give fleet managers and drivers tools to streamline safety, efficiency and control. PeopleNets network communications, mobility and analytics products are used by more than 2,000 truckload, LTL, private and oil and gas services fleets throughout North America. Job details The Technical Support Supervisor oversees the daily activity of the TSR team. Responsible for the performance of his or her call center team, developing policies and procedures, meeting operational objectives, improving quality service and demonstrating values in accordance with World Class Customer Services, team scheduling and annual performance evaluations. The Technical Support Supervisor relies on background and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others.