Records Associate - (Los Angeles, CA)

Job summary * The Records Associate is an entry-level position, responsible for delivering exceptional customer service to our clients. Assignments include file and database maintenance, fulfilling client record requests and general office duties as needed. Position responsibilities * (* denotes an "essential function") * *Creation of new files, following established procedures * *Data entry into the records management database * *Prepare records/boxes for off-site storage as necessary, adhering to document retention policies * *Locate/retrieve files at client request * *Follow-up on checked out files to guarantee records are returned in a timely manner * *Participate in department projects as needed * *Provide a high-level of customer service and respond to all customer requests within the established standard time frame * Communicate with client on job or deadline issues * Liaise with offsite storage vendors when needed Requirements Job requirements * High-school diploma or equivalent required * 1+ year of