Coordinator-EM Solutions - (Idyllwild-Pine Cove, CA)

Support EMSolutions operations throughout the company. * Coordinate / schedule Product Link installations with Service Departments. * Register / deregister Product Link equipment installations. * Assist Service Departments with non-reporting Product Link units, help with troubleshooting for registration on Vision Link. Provide additional support as needed for vendor / customer communication * Invoice all EMS customers subscriptions charges. Review with PSSR and Product Support Manager prior to billing. * Migrate machines from Equipment Manager to Vision Link. * Create usernames and passwords for Vision Link users. * Contact other CAT dealers with Universal Customer ID conflicts. * Ensure Trimble invoice is accurately distributed among all service departments. * Organize, prioritize and distribute info and maintain files, ensuring accuracy and confidentiality. * Work safely at all times. Carry out duties and responsibilities according to safety guidelines and policies.