Specialist, Insurance Selection - (Minneapolis, MN)

Interfaces with patients, PNHS staff and 3rd party payers to ensure accurate and timely registration. Uses effective people skills to gather necessary patient insurance and demographic info. Uses ability in insurance selection to translate the info provided by the patient/guarantor into the computer system with the result of an accurate claim submission. Utilizes payer eligibility resources to validate patient insurance details to streamline the patient check-in process and to ensure the accuracy of claim submission. Obtains insurance pre-certifications or referrals as necessary. Works closely with PNHS staff and assists with all aspects of the registration process as appropriate. Position responsibilities: Demonstrates great communication abilities with patients, co-workers, and external customers. Greets patients and acknowledges their presence as soon as possible. Addresses patients by name whenever possible. Consistently uses a pleasant tone of voice. Handles phone calls in a professional manner.