Member Services Supervisor - Syosset - (Syosset, NY)

Description Life Time is currently seeking a qualified Member Services Supervisor. As a Member Services Supervisor, you will assist with the overall direction, coordination and supervision of the Member Services department. Deliver the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of all Life Time Fitness products and services. Assist with ensuring teammates proactively meet the needs of members and accurately answer questions. Responsibilities Provide outstanding customer service and quickly and efficiently respond to member questions, comments, and concerns Ensure teammates greet and service members in a friendly and professional manner Assist with supervising and assessing teammates providing constructive feedback and helping them develop excellent customer service and promotional skills Assist the Department Head in maintaining daily and monthly department budget Balance cash drawer