Night Auditor - Holiday Inn Express Grandville - (Grandville, MI)

Job details: Responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns’ Core Values and IHG standards, as well as going above and beyond to ensure that guests are 100% satisfied. The Night Auditor is also responsible for closing out the business day in Opera and Protobase.: Shift: 11pm - 8am Benefits Include: Earned Time Off for ALL Teammates Insurance (health, vision, dental, life) for full-time Teammates Paid holidays Paid FMLA for those who qualify Hotel discounts Flexible scheduling (dependent on position) Employee incentive programs Key functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go 1 step further Consult with second shift about the occurrences of the evening