Appointment Coordinators - Call Center Representatives - (Greeley, CO)

Ghent Chevrolet Cadillac is now hiring Appointment Coordinators (Call Center Representatives) to join their brand new Business Development team! You will be directly responsible for helping to drive traffic to the dealership. Automotive experience is not required, but call center experience is preferred. As an Appointment Coordinator, you will handle both inbound and outbound scripted calls and appointment setting for sales and service customers. If you have a passion for delivering excellent customer service and have a "go-getter" attitude, PLEASE APPLY! Job duties: Ensure all inbound sales/service inquiries are answered promptly, professionally, and according to script Make outbound calls to follow up with customers who have visited Ghent Chevrolet Cadillac-- no cold calling! Respond to customer emails and chats Confirm appointments and reschedule missed appointments Log customer info and purify CRM Requirements: Call Center experience desired