Customer Service Technician (Travel to Clients) - (Edison, NJ)

Customer Service Technician Location: Edison NJ 08817 BYD in Edison New Jersey seeks a qualified Customer Service Technician (Travel to Clients). Job brief: Provide overview of Responsibilities, Job Function and Qualifications of BYD Truck Customer Service Technician. Customer Service Technician will be responsible for working at BYD and/or Customer facilities to diagnose and repair trucks under warranty, perform Customer support and service including preventive and corrective maintenance as required by BYD and/or Customer. Responsibilities: · Under general supervision of the Customer Service Manager or Supervisor, the Technician will complete work assignments at Customer facilities and/or BYD facilities and may be asked to perform other maintenance and repair duties as assigned. · Perform diagnosis and repairs of warranty items. Provide Customer interface and reports on field maintenance activities. · Responds to Customer requests, comments or complaints as needed.