Bilingual Collections Representative - (San Ramon, CA)

Bi-lingual Collections Representative Are you a self-starter, love customer service and looking to grow with a well-established company? If so, this is San Ramon Call-Center is looking for you!! - Expertise to work in a team environment - Typing skills (40wpm) - Provides quality service, prompt response and follow up to each customer inquiry or dispute - Strong management skills - Background in working in a quick paced environment - Spanish Multi-lingual - Working understanding of the Fair Debt Collection Practices Act including state and federal laws concerning collection activities - Utilize good time management skills to balance call volume and related follow ups - High-school degree - Professionalism - Respond to inquiries via phone or correspondence from customers or dealers in a call center environment - Call Center background - Make outbound collection calls on customers in assigned Collection Queues - Expertise to Multi task