Rooms Controller - Renaissance Orlando at SeaWorld (18000067) - (Orlando, FL)

Share what inspires you, and help others discover the world as you go. Explore, uncover, share, inspire. At Renaissance Hotels. Renaissance Orlando at SeaWorld located at 6677 Sea Harbor Drive, Orlando, St, 32821 is currently hiring a Rooms Controller. Rooms Controller: Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports.