Manager, Information Technology - Telephony/App Dev - (Clayton, MO)

Description:Position Purpose\: Manage department staff including hiring, performance management and career development to ensure alignment with defined goals. Lead a small team of employees, contractors and vendors in support of relevant Telephony applications Provide guidance to the scrum team as needed to resolve issues and define and design effective solutions Work cross-functionally to maintain and to improve integrations with other foundation systems. Work with our external vendors to assist with managing upgrades and day to day production support issues Ensuring application service levels are met on a daily basis. Implement proactive system monitoring and escalate issues for management attention appropriately. Overseeing implementation of compliance policies, standards, and audit qualifications in the landing zone.