Sr Claims Examiner - Recovery - (Chesapeake, VA)

The Senior Claim Representative, under the direction of the Recovery Claims Team Leader, investigates and settles claims promptly, equitably and within established best practices guidelines. 1. Direct investigation, evaluates 3rd party liability, pursue subrogation recoveries, and negotiate settlements for auto claims in multi-jurisdictions. 2. Manage files in litigation. Direct subrogation counsel as appropriate. 3. Communicate with brokers, insureds, other carriers, etc. to achieve desired results. Provide outstanding customer service to insured clientele. 4. Work with internal business partners to maximize recoveries. 5. Utilize Inter-Company Arbitration or other Alternate Dispute Resolution when practical. 6. Collaborate with and direct counsel when appropriate to increase efficiencies and maximize recoveries 7. Independent handling of routine and complex cases under general direction with established policies, procedures, financial autonomy and precedents Requisition #: 317098