Reservations Supervisor - Ritz-Carlton, Rancho Mirage (180000AO) - (Indio, CA)

Reservations Supervisor At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the background stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. Ritz-Carlton, Rancho Mirage, located at 68900 Frank Sintra Drive, Rancho Mirage, CA, 92270 currently has the following opportunity: Reservations Supervisor (180000AO): Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers.