Sales: Floating Member Service Representative I PT - Springfield, Virginia - (Springfield, VA)

Job requirements: Under general supervision, but following established policies and procedures performs a broad-range of member service activities in person, by mail, and/or by telephone. Answers questions concerning services provided by the credit union from members while quickly and efficiently processing transactions. Must possess excellent interpersonal communication expertise and the expertise to represent the credit union in a courteous, professional manner. Responsibilities: Give prompt, efficient, and accurate service in the processing of all transactions such as deposits, withdrawals, loan payments, and account transfers. Balances checks and cash to daily cash received vouchers. Provide member basic account info on Loans and Share products or existing accounts as needed. Identify opportunities for cross-selling and offer Potential Sales Opportunities (PSO---s) accordingly. Remain cognizant of and adhere to credit union policies and procedures, and regulations pertaining to the Bank Secrecy Act.