Claim Rep Trainee Outside Prop - Huntsville AL - (Alpharetta, GA)

Primary Position requirements & Responsibilities Complete required training in the Property Trainee Program which is a 3 phase program that is approx twelve weeks. The program is a mix of on-line, virtual, classroom, and on-the-job training. Classroom training is at Claim University in Hartford, CT. Investigates each claim to obtain relevant facts necessary to determine coverage, causation/ damages, extent of liability/establishment of negligence, damages, contribution potential and exposure with respect to the various coverages provided through prompt contact with appropriate parties (e.g. policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts). Takes necessary statements. Delivers consistent service quality throughout the claim life-cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going communication, and follow-through on meeting commitments to achieve optimal outcome on every file.