Employee Services - Junior - (Newark, NJ)

Role : Employee Services - Junior Location: Newark , NJ 07102 Type: Hourly Contract Opportunity (W2 Only) Duration:0-six month(s) Description Job Summary/Basic Function: The HR Employee Services Specialist is the 1st point of contact for all incoming inquires, issues, and work requests related to HR. This role handles inquiries, requests, and cases to closure, while appropriately escalating complex cases. Processes requests, and updates systems while ensuring efficient delivery of outstanding customer service to all Teammates and compliance with Client policy. Work streams include but are not limited to: HRIS, Payroll, Talent Acquisition, Talent Management, Employee Relations, Employee Activities, Employee Services, Employee Records, Mail Services, Compensation and Benefits, and Leave Administration. 80% - Employee Services Responds to employee questions, administrative procedures and practices via multiple channels (e.g., e-mail, phone, case management system).