Help Desk Level 4 Server Support - (Hartford, CT)

Help Desk Level four Server Support TRVJP3255 six month Contract Hartford, Connecticut LOOKING FOR EITHER A HOST/MAINFRAME BACKGROUND OR A SERVER/INFRASTRUCTURE SUPPORT BACKGROUND. The Details Technology Operations Center (ITOC) provides 24\7 operational support for all IT Infrastructures for the Travelers. The ITOC is responsible to ensure that all IT problems are acknowledged, diagnosed, resolved and documented in a timely manner. The ITOC is also responsible for successful implementation of IT changes within the IT Infrastructure. The ITOC Operations Center supports four major technology disciplines which include: Host Mainframe Systems and Applications, Data Network Devices and Transport, Voice technologies and Client / Server Systems and Applications. The incumbent applies learned background, technical ability, and excellent customer service skills to ensure system and application availability. The incumbent works in a team environment where great communication and team work is required.