Contract Administrator - (Boston, MA)

The Contract Administrator, reviews proposals for compliance prior to order acceptance. Primarily responsible for the creation of service contracts in the ERP system, and manages service contracts throughout their life cycle. Review and approve service contractual documents, ensuring documentation is valid in accordance with the established policies. Manages all phases of service agreement processing. Provides support to Sales, Service, Finance, Service Marketing and Accounts Receivable organizations and customers by researching and resolving issues in a timely manner. Escalates issues to Customer Service management and follows up with proper documentation as necessary. Requires the expertise to analyze problems, develop solutions and communicate