Help Desk Specialist - (Memphis, TN)

Are you looking for a Customer Service position? Are you friendly, charismatic and love helping people on the phone? This may be a great opportunity for you We are currently seeking a Help Desk Specialist for our Fortune 500 client located in the Oak Ridge, TN area. Essential functions • Respond to problems as reported by the customer • Record incidents in tracking system • Diagnose, Troubleshoot and document incidents • Track progress of incidents Skills • Possess excellent oral and written correspondence skills. Must be able to clearly communicate with both internal and external customers. • Comfortable working in