Call Center CSR - Call Center - (Wichita, KS)

CALL CENTER CSR The applicant for this position must be sales oriented with a strong customer focus. The applicant will provide details for both external and internal customers as it pertains to all aspects of retail banking. Additional tasks include, but are not limited to, answering customer calls, communicating with customers regarding details gathered from the computer system, and conducting follow-up with customers to ensure that their questions and concerns have been answered. Qualifications for the position include a high-school diploma (or equivalent), strong organizational abilities, strong verbal and written correspondence skills, and a min of two years retail banking call center and/or retail banking background with proficiency in issue solving and multi-tasking. Retail banking operations and consumer lending knowledge is highly beneficial. The expertise to work flexible and/or late hours is required. EO/AA Employer: Title VII/Protected Veterans/Disability Status