IT / Software / Systems: Technical Quality Service Representative - Valley City - (Valley City, OH)

Job DescriptionSUMMARY Assists in efforts to assure a quality product is produced to customer requirements and issues with customer non-conforming product.Position duties Include, but are not limited to:· Processes all customer claims.· Visits customers to resolve quality issues.· Writes up claims, obtains samples, provides disposition of claims.· Manages customer non- conforming material analysis and resolution and related communication back to the customer.· Assists with processing supplier claims.· Supports customer audits.· Serves as internal auditor.· Serves as back-up to all quality department duties as needed. Specific Requirements: · Knowledge of inspection, measurement, and test equipment. · Knowledge of ISO quality systems related to manufacturing and quality control.