Sales: Reservations Agent - Ritz-Carlton, Pentagon City (17002D3F) - Baltimore - (Baltimore, MD)

Reservations Agent We make stories like this possible every day. Whether were helping a budding chef create a favorite meal, or an anxious dad find a camera full of memories, were proud to welcome our guests to a home away from home. Because at The Ritz-Carlton, we never forget that we are creating guests for life. Ritz-Carlton, Pentagon City, located at 1250 S Hayes St,, Arlington, VA, 22202 currently has the following opportunity: Reservations Agent (17002D3F): Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system.