Manager, Technical Support - (Holmdel, NJ)

Overview Associate Manager, Technical Support Engineer (STSE) supervises the day to day operations of Technical Support Engineer Team. Responsible for ensuring team is appropriately staffed, trained, and handles client volume within specific metrics. The Associate Manager, Technical Support Engineer reports to the Senior Manager, Technical Support. iCIMS extends a work culture unlike any other East Coast-based technology provider. We focus on hiring candidates who display our 7 core competencies passion, drive, transparency, adaptability, empathy, kaizen, and customer commitment. If you eat, sleep, and breathe our competencies and desire to work in a casual yet results-driven environment that embraces innovation then youre just what were looking for! iCIMS is a high-growth Software-as-a-Service (SaaS) company thats voted 1 of the Best Places to Work in New Jersey.