Claims Specialist, Commercial Insurance - (Lawrenceville, GA)

Advance your career at Liberty Mutual Insurance - A Fortune 100 Company! The Claims Specialist I works within a Claims Service Team using the latest technology to manage an assigned caseload from the investigation of the claim through resolution. This includes making decisions about liability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other 3rd parties throughout the claims management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers. Responsibilities: * Manages an inventory of claims to evaluate liability. * Investigates new claims by reviewing 1st reports of loss and supporting materials to determine the best initial contact; communicates with claimant, policyholders/customers, witnesses, etc. * Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.