Underwriting Assistant - (Wilmington, DE)

KEY OBJECTIVE: Provide superior policy servicing and underwriting support to the Construction Major Account Unit. MAJOR DUTIES & RESPONSIBILITIES: Duties may include but are not limited to: Complete registration and policy issuance activities; including post bind transactions timely and accurately. Ensure premiums are registered correctly and accurately reflected in the departmental tracking system. Communicate with branch offices to gather data and ensure accuracy of policy details. Identify and utilize appropriate systems and company forms/endorsements to complete and submit policies to internal and external clients. Maintain/exceed service standards in the areas of production, service, support and customer service/job approach. Monitor work queue items and take appropriate action to ensure timely processing of incoming requests and responses to all internal and external inquiries. Identify and communicate system related issues to appropriate areas.