Sales: Client Services Support Representative - Novelty, Ohio - (Novelty, OH)

Client Services Support Representative Position description Interact with members and customers to provide details and assistance in response to inquiries about products and services. Work with instructors on all qualifications for teaching courses for ASM International. Administers all aspects of lecture and lab courses. Specific Responsibilities Receives customers' requests by telephone, fax, email or mail, analyzes requests, provides details requested or ascertains who can best provide the details, and either (a) handles the request or (b) routes the request to the proper person. Course Coordinator Review expense reports of instructors adherence to ASM Travel PolicyIssue, track and maintain instructor records - travel policy, contract, contractor invoice, expense form and foundation donationInstructor hotel reservationsCommunicates between hotel and student reservations Administer and manage all planning details for lecture and lab courses held at ASM HQ and Cost Office supplies