PBX Operator (Full Time) - Crowne Plaza Atlanta Midtown - Atlanta, GA - (Atlanta, GA)

The Crowne Plaza Atlanta Midtown is currently recruiting candidates for PBX Operators. This 460-room hi-rise complex in Midtown Atlanta is a flagship property for IHG Hotels and Spire Hospitality. Position Purpose: Answer internal and external telephone calls in a friendly and courteous manner, direct calls through the hotel switchboard. Input wake up calls and messages into the system, retrieve messages as requested. Actively coordinate communications within the hotel including emergency procedures, alarms, life safety, natural disaster, and shuttle van services, acting as a liaison to all appropriate local Emergency Services. Required functions: Promptly answer telephone calls speaking English, greet callers with a positive and clear voice. Listen to ascertain the correct extension. Reading and using a moderately complex computer console, direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform critical functions.