Consultant, Frontline Leadership Develop - (Charleston, SC)

Position description: This position is located in Charleston, SC; relocation is not offered at this time As a Frontline Leadership Development Consultant, you will be responsible for developing Customer Care people managers, Sr. Representative, Trainer, Training Assistants, Support Team Leaders, and Professional Individual Contributors. Responsibilities: Enterprise Core Competencies Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. Required functions Consult with Directors and Senior Managers to identify leadership development needs and performance gaps. Facilitate talent assessments and reviews, identify areas of improvement and consult with leaders for improved performance. Facilitate or participate in succession management sessions, consult with HRBPs and leaders on opportunities, summarize and present results.