Real Estate Associate - (Carroll, IA)

Performs data entry of home warranty contracts and details into the computer system. Assists with inbound Real Estate calls while resolving issues involving contract coverage. Generates new customer sales. Responsibilities 1. Performs data entry of home warranty contracts and details into the computer system. 2. Assists realtors, account executives and customers via inbound and outbound telephone calls, written communicationand/or electronic communication according to all AHS policies, procedures, and contract coverage. Enters appropriate documentation according to established guidelines. Explains contract coverage as needed. 3. Follows up with realtors, account executives and/or customers to ensure contract coverage and payment issues are resolved. 4. Generates new customer sales. 5. Maintains working expertise of all AHS policies, procedures, programs and completes required continuing-ed courses. Education and Background Qualifications • High-school diploma or general education degree (GED) is required