Customer Service Professional Wanted! - (Kenner, LA)

Benefit Healthcare Company is seeking a Customer Service Representative. Applicants should be computer savvy, be friendly, and have impeccable verbal and written manners and grammar. Critical functions: Ensure to provide excellent customer service through phone, e-mail, chat, etc. in timely and accurate manner. Serve as liaison between customer support team, management and clients to improve customer service and business productivity. Analyze client needs and provide appropriate corrective actions. Ensure client satisfaction by meeting customer needs in courteous and timely manner. Track, follow-up and resolve client's outstanding issues in a timely fashion. Preference will be given to applicants who have the following requirements: Have worked in a customer service position for 1 (1) year or more.