Reservations/ Call Center Agent - (Wisconsin Dells, WI)

Description JOB OVERVIEW Responsible for providing attentive, courteous and efficient service to all guests while taking, recording, and cancelling reservations with an understanding to maximize room revenue and occupancy for Kalahari Resorts properties. QUALIFICATION STANDARDS EDUCATION QUALIFICATIONS: A high-school certificate or equivalent required. LICENSE/PERMITS REQUIRED: None REQUIRED SKILL: Computer background required. KNOWLEDGE OF COMPUTER HARDWARE OR SOFTWARE: Must be proficient in Windows software. PREVIOUS BACKGROUND REQUIRED: College course work in related position and/or background in a hotel or resort helpful. PHYSICAL DEMANDS: Flexible and long hours sometimes required, that could include nights, weekends, and holidays. Work involves sitting and working at a computer monitor. Must be able to remain in a stationary position 90% of the time. Constantly operate a computer and other office productivity machinery such as a computer, printer, calculator, copy, and fax machines.