Roadside Assistance Coordinator (March New Hire Class) - (Reading, PA)

Description Position details: A Penske Roadside Assistance Coordinator provides emergency roadside assistance and a high-level of customer service to customers 24/7, 365 days a year. Coordinators answer customer inquiries regarding maintenance and operation of over 200,000 consumer, commercial, and full-service leased vehicles nationwide in our state-of-the-art call center. This requires the expertise to quickly assess and diagnose vehicle failures based on the nature of each breakdown. We are offering stable full time positions that have a great hourly pay level and opportunities to earn quarterly bonuses. Penske offers generous benefits to employees, vacation time, 401k plans, medical and dental insurance with an optional vision plan. Examples of some positions that may best fit this position may include: Automotive/Diesel mechanics, Prior valid drivers license-A drivers, dispatchers, emergency service personnel, military, or individuals with at least 3yrs of call center experience.