Customer Service Specialist - Harlingen - (Brownsville, TX)

Customer Service Specialist - Harlingen Position overview:If you love providing world-class customer service, interacting with diverse customers, and are looking for a fulfilling career with immense opportunity, look no further! DISH's 11 U.S.-based Customer Service Centers provide award-winning service to millions of customers throughout the nation. Customer Service Representatives are the face and voice of DISH to our nearly fourteen million customers across the United States. CSR's act as excellent info resources for billing, programming, and troubleshooting questions.Job assignments and Responsibilities:Customer Service Representatives are responsible for resolving customer issues, preventing future callbacks through amazing customer service and intuition into customer needs, and promoting the award-winning products (like the Hopper w/ Sling) and services (like PrimeTime AnyTime) while operating at max efficiency and with the utmost professional courtesy.