Customer Service & Support Representative - (Miamisburg, OH)

Performs customer service activities and initiatives.Receives, investigates and responds to customer inquiries regarding basic products, services and issues via all channels through which customers are served.Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues to management.Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality through customer and service partner interactions.Documents customer interactions and completes service requests. Hodes.Category: Customer Service, Keywords: Automotive - Customer Service Representative