Customer Service Representative - (West Des Moines, IA)

Mass Markets is a rapidly growing, industry leading business process outsourcing and software engineering organization and we are looking for the right candidates to join our world class team. As an employee centric organization, Mass Markets demonstrates every day that our associates are our most important resource. Fill out our quick and easy on-line application and take the 1st step towards an exciting career with Mass Markets. Come grow with us! In this role you will be responsible for handling inbound customer service inquiries using state of the art contact center technology and customer background methodology. As a highly trained expert on products, technology and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services and ensure best in class customer background.