Insurance Customer Loyalty Specialist - (Norfolk, NE)

Our passion is to inspire, protect and restore our customers' dreams - and if you have a passion for customer care and a flair for understanding the needs and motivations of people, then consider this opportunity! As a customer loyalty specialist, you'll work to inspire customer loyalty and significantly enhance the overall American Family customer background. Job details: American Family Insurance agency owners are seeking talented, caring individuals to join their agency team where you'll play an important role in the operation of the agency. In partnership with the agency owner, you'll set strategy and initiate best practices for customer contact and then using your issue solving skills, monitor and measure the overall effectiveness of agency loyalty initiatives and customer satisfaction efforts - with the ultimate goal of continuously strengthening and enhancing customer relationships.