Guest Services Coordinator - The Ritz-Carlton, Amelia Island (16001WIH) - (Kingsland, GA)

Guest Services Coordinator We make stories like this possible every day. Whether were helping a budding chef create a favorite meal, or an anxious dad find a camera full of memories, were proud to welcome our guests to a home away from home. Because at The Ritz-Carlton, we never forget that we are creating guests for life. The Ritz-Carlton, Amelia Island, located at 4750 Amelia Island Pkwy, Amelia Island, FL, 32034 currently has the following opportunity: Guest Services Coordinator (16001WIH): Supply guests with directions and details regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.