Claims Assistant - (Strongsville, OH)

DRIVE YOUR CAREER FORWARD WITH NAE/NWAN! NAE/NWAN is a growing automotive warranty administrator dedicated to excellence and committed to innovation and technology. We provide industry leading products, services, and support that assist our clients in exceeding their goals.At this time a Claims Assistant is needed to support the claims process and work towards an efficient flow while maintaining C.Q.S.E. The Claims Assistant will serve as a primary back-up to the to various teams within the Claims Department to help ensure service levels are met while providing the utmost customer service. This position works under immediate supervision and guidance from teammates. We are hiring for the following schedule: Monday-Friday 11am-8pm and Saturday 9am-5pm (one day off during the week TBD) Role and Responsibilities:Support the claims process by assisting and being responsible for the following: Respond to inbound calls (general questions and claims requests) in a timely manner using the utmost professionalism.