Technical Helper - (Merrillville, IN)

The Technical Helper is responsible for providing assistance to Service Technicians on repair calls and shuttling necessary parts and supplies for service repair completion. POSITION ASSIGNMENTS/RESPONSIBILITIES: * Rides with or meets Technician at designated location to assist on service call - Shuttles parts and supplies to Technician when applicable - Follows directions provided by Service Technician to assist in completing product repair, including, but not limited to assistance in lifting, handling of tools, etc. - Expertise to convey a positive image of the Company in all actions and behaviors - Outstanding customer service skills - Expertise to work well with others in a team environment to deliver high performance results - Good listening skills - Performs other duties as assigned NECESSARY SKILLS: * Expertise to aid physically the Service Technician in the handling of appliances or equipment to be repaired - Great communication expertise - Expertise to read and utilize reports as needed