Bank Operations Call Center Support - (Framingham, MA)

Manpower is looking for experienced professional with a experience in Banking and Financial Services THE PAY LEVEL IS $20 AN HOUR PLEASE NOTE FLEXIBILITY IS A MUST FOR THESE ROLES NO EXCEPTIONS CAN BE MADE This assignment is for 3 mons The job is located in Framingham, MA Here are the shifts available first shift – 8:30 am to 5:00 pm schedules available, 1 weekend day is required second shift – 12:30 pm to 9:00 pm schedules available, 1 weekend day is required Position description Assisting customers with validation of transactions via the phone (inbound & outbound) in a Contact Center environment with a heightened sense of urgency in a fast-paced environment. Interacts with internal and external customers and supervisor to recommend and perform appropriate actions required to mitigate losses and to provide a positive customer experience. Identify fraud patterns and communicate observations to analyst(s).