Customer Service Representative - (Bowling Green, KY)

Instant Consulting Inc. is looking for a Customer Service Representative for a large professional services client located in Bowling Green, KY. Primary responsibilities are: - Resolving customer inquiries, providing customers with account info, resolving or referring billing disputes, correcting payment errors, account maintenance, accepting phone payments on accounts, researching customer problems, and assessing customer needs as needed. Job requirements are: - Expertise to solve problems rapidly. - Expertise to quickly gain knowledge of all assigned products. - Providing high-quality telephone customer service to customers. - Excellent customer service and communication abilities. - Good keyboard and PC skills using microsoft word processing and spreadsheet software. Position category: Contract to Hire.