Guest Service Representative - Courtyard Detroit Troy (1700015O) - (Troy, MI)

The Courtyard Detroit Troy, located at 1525 E. Maple Road, Troy, MI 48083 is currently hiring a Guest Service Representative. Assignments include: Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and details regarding property amenities, services, and hours of operation, and local areas of interest. Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others.