Shift Supervisors-Boat Rental - (Hopkinton, MA)

DESCRIPTION JOB SUMMARY To provide supervision of the waterfront and ensure safe boating operations. To maintain an efficiently operated site. Assist with hourly rentals, boating pass members and groups. Manage and mentor staff in their daily jobs. Ensure superior customer service to renters.This position is for the boating sites at them Hopkinton and Natick, MA locations. REQUIRED FUNCTIONS Ensuring superior customer service to often long lines and crowded facilities. Maintain expert knowledge on staff, site needs, day to day tasks, and point of sale systems. Manage site supplies. Supervision of on the water activities and enforcer of emergency action plans when needed. Manage daily reports and reconciling of cash register, including nightly bank deposits. Coordinating and ensuring breaks for staff. Ensuring facilities, including bathrooms, are clean and orderly. Reporting and recording any incidents to upper management. Operating and ensuring proper use of on site safety launch. Other duties as required.