Insurance Customer Coordinator - 1-2 Years Experience Required - (Austin, TX)

Role Description The Patient (Member) Support Representative promotes ongoing care coordination, issue solving and customer support resulting in quality patient care for Fresenius Health Partners (FHP) Care Navigation population by providing guidance, support, and other care coordination functions as defined by the pertinent program. Why Fresenius? In the United States alone, 640,000 individuals live with end-stage renal disease (kidney failure). Without access to proper dialysis treatment, a patient with end-stage renal failure has only weeks to live. Fresenius is the #1 Provider of Dialysis treatment in the United States, helping over 180,000 patients per year. Come join our team and make a difference in the lives of our patients! Critical responsibilities: Accountable for outstanding customer service to all external and internal customers. Develops and maintains effective relationships through effective and timely communication.