Service Writer - (Cincinnati, OH)

Dickinson Fleet Services is a family owned and operated company established in 1997. Since 1997, Dickinson Fleet Services has grown from a 3 shop company to the largest independent Fleet Maintenance Company in the country with sixteen maintenance facilities and over 200 mobile maintenance trucks nationwide. Service Writer Position The critical functions of the Service writer focus on overall customer satisfaction and inventory control. The service writer is responsible for bridging the gap between the customer and our business Responsibilities for success: * Contact person between the company and the client * Manages products and assures successful service delivery while developing a relationship with the customer throughout the process. * Update customers on status of vehicles to expedite the approval process * Communicate with both internal and external customers Requirements for success