Resident Services Assistant - (Macon, GA)

PRN Brookdale Macon 250 Water Tower Ct Macon, GA 31210 Job #: BSL00162982 Brookdale. Bringing new life to senior living. Your responsibilities: * Responsible for overseeing the healthcare management of residents of the community * Handle resident complaints in a timely manner with diplomacy and efficiency, sometimes facilitating the work of other departments in resolutions * Facilitates resident transitions, communicating with the resident and family members or other appointed designees * Keep accurate records of the status of residents pertaining to healthcare and costs in the Healthcare Utilization Report * Provide quality control at the community Key skills and requirements: * High-school diploma or General Education Degree (GED) is required * CNA preferred * Must have worked a min of 1 to 2 yrs with seniors and have business background with financial responsibility * Flexibility with schedule * Must enjoy working with the senior population If you"re a Brookdale associate